Your First Visit

Appointment FindUs Expect Attire Bring
 make an appointment
 find us
 what to expect
what to wear 
 what to bring

 

Make an appointment

Telephone us to make an appointment at any time from 7:30 in the morning till 6:00pm in the evening. We have appointments available as early as 7:00 am. You can call either the Manly or Mona Vale number and can make appointments at either location from either number.

You will find our Receptionists very friendly and helpful. They will find a time that suits you and make sure you know where to park, how to get there and where we are. You can also refer to our maps and instructions below. You will have your appointment confirmed a day or so before by text, email or telephone call – whichever you prefer.

You can also book appointments online with any of our Physiotherapists by following the “Online Booking” prompts on the home page of this website.

You do not need a referral

You do not need a referral from a doctor to see a physiotherapist however if you do have one please bring it along. We like to communicate with your doctor and any other practitioners involved in your care.

How to get there

Manly

1 Whistler Street
Manly NSW 2095

Phone: (02) 9976 2666
Fax: (02) 9976 267

Where to Park

Mona Vale

There is ample parking in our building. You can access the parking lot from Bungan lane which is a one way street running from Waratah st to Mona Vale rd. There is a $2 parking fee. Alternatively you could find street parking in Bungan St.

Manly

There are lots of parking stations in Manly however street parking can be difficult at times. We recommend parking in the Whistler Street council car park directly opposite our rooms.  The entrance is from Whistler Street itself and you will get 2 hours free parking.

What to expect/what we will do?

Arrival

When you arrive you will be greeted by one of our Receptionists and asked to fill out some simple details. We ask that you arrive 5 or 10 minutes early for your first appointment. It gives you a chance to fill out the forms and catch your breath if you have been rushing from the car.

Greet

Your Physiotherapist will then greet you in the waiting room and take you through to the treatment area. We do not use an open gym lay out in our clinic. Your assessment and treatment will be in a private treatment room so that you do not need to share your experiences with other clients and Physiotherapists. We consider your privacy to be of paramount importance. All conversations and records are kept confidential. We will only release information about you and your condition to other health practitioners or specialists with your approval.

Listen

We will listen to your explanation of your concerns and reasons for seeking Physiotherapy assessment. We will ask you specific questions about your problem in an attempt to understand it thoroughly. We want to know what you expect from us. We will also view any scans or reports from previous investigations or treatments.

Examine

After gathering this information we will then assess you. Depending on what you have come to us for it may mean some simple movements followed by us pushing on or gently feeling the movements of your wrist, knee, back or whatever your particular area of concern. Assessments will vary considerably from person to person. The physical assessment is a deduction process where the results from one particular test will guide what we do next. By the end of this assessment we will usually have a good idea of what your condition is and what we and you should do about recovery.

Explain

The next important step is to explain to you what is wrong and what is not wrong. We give you a diagnosis and recommend a course of action which in most cases will involve some manual therapy treatment from us and some exercise for you to do at home. This takes the form of a discussion. It’s not us telling you what to do since we respect that you also have a good idea of what your body responds to and what it does not. We recommend a plan of action giving you an idea of how much treatment is required and a time frame for recovery.

Treat

We then implement the treatment and develop the exercises required. Massage, soft tissue release, mobilization, manipulation or any of the many other techniques we utilise. At the end of the session we will be clear about our recommendation for further treatment or ongoing exercise. We will usually print pictures of the exercises we have recommended and write down how much to do and how often. Everyone is different and some may not need further treatment while some may need a series of sessions.

Follow Up care

After you leave we encourage you to telephone us or email us if you have concerns about your condition. We don’t usually take phone calls during someone’s treatment session however we do allocate time each day for returning calls. We will always be happy to speak to you.

What to wear

Your modesty is always assured.

The best clothing to wear is loose fitting clothes with an elastic waist. If we will be looking at your knee then shorts are best. For a lower back condition tights or shorts are good provided you have an elastic waist. For a neck condition we may provide you with a gown which ties up at the back in order for you to remove an outer garment. You will be given privacy to change of course and we ask that all our female clients with neck conditions place a gown on. Bras can be left on under the gowns without affecting our ability to treat your neck or back properly. We are very conscious to cover exposed skin with towels and you will never feel like you are uncomfortably exposed during your treatment session. Most people find that they are wearing more during the session than when they walked in.

If you are coming straight from work and you don’t have shorts or appropriate clothes don’t worry we will use gowns and towels to ensure that you are appropriately covered.

What to bring

Investigations

Please bring any X-Rays, CT scans, MRIs or other investigations that you have had and are relevant to your condition. If scans are not available then even the report will help us.

Shoes

If you have problems related to walking or sport then please bring your runners or boots in for use to look at.

Medical referrals

We like to know who your local doctor is as well as any specialists whose care you may be under.

WorkCover

If you have a WorkCover claim or were injured at work then please bring your claim number. If you do not have a claim number but intend to get one please advise our receptionist when you arrive.

Staff Profiles

Find out a more info on our physiotherapists, their qualifications, how they work... even their interests. Read More

Contact Us

Find out the contact details of each MGS practice:
MGS Manly
MGS Mona Vale

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